Privacy Policy

SilkRoll Inc., a Delaware Corporation, doing business in California, values and respects your privacy. Within this policy, “you” or “user” or “member” will refer to users who visit the SilkRoll website, create profiles through the SilkRoll registration system, place orders through the SilkRoll website (“Website”), provide content through emails to SilkRoll, and users who sign up for newsletters or email content, provided by SilkRoll. Certain personal information will be collected by SilkRoll for the purpose of maximizing the service benefits. By using the SilkRoll website or by signing up for the SilkRoll email communication, or newsletters, you are accepting the terms within this Privacy Policy and the SilkRoll Terms of Use. Additionally, you accept that SilkRoll will be storing and sharing some of your personal information for the purpose of delivering products and for providing services. To request permanent deletion of your personal information stored by SilkRoll, please email hello@silkroll.com

Personal Information Stored By SilkRoll

  1. First & last name
  2. Email address
  3. Phone number
  4. Shipping address
  5. Billing address
  6. Items purchased through the SilkRoll website
  7. Any content provided by you when emailing, calling, or sending paper documents to SilkRoll

Personal Information Stored By Third Parties

For users wanting to make purchases on debt or credit cards, SilkRoll uses a third party payment card processing service, Stripe, Inc (Stripe). When using Stripe to make purchases through Website, Stripe may be storing personal identification information, including your payment card information, your email address, your mobile phone number, and billing and shipping address. Stripe will not be sharing payment card information with SilkRoll. SilkRoll recommends that you review the Stripe privacy policy located here: http://stripe.com/us/privacy. SilkRoll will be sharing your contact information, specifically full name, address, and telephone number with third-party common carriers to provide delivery of products when you place an order through the Website. When creating a user profile with SilkRoll, you may be offering some details about yourself including your height, dress-size, age, and general location. You may also add additional personal details. You understand that this information will be stored by SilkRoll, and that your user profile has public features, where third-party users may receive personal information about you. PLEASE BE CAREFUL WHEN DISCLOSING ANY INFORMATION ON YOUR PUBLIC PROFILE. SILKROLL IS NOT RESPONSIBLE FOR THE USE BY OTHERS OF THE INFORMATION YOU PUBLICLY DISCLOSE.

Cookies

When visiting the Website, any cookies tracked are solely used for authentication purposes. SilkRoll does not trace cookies to any personal identification. The Website does not currently support “do not track” requests from web browsers. Release of Personal Identification Information to Third Parties SilkRoll will never sell or license your personal identification information to third parties. SilkRoll reserves the right to report to law enforcement agencies any activities that it reasonably believes to be unlawful. SilkRoll will cooperate with law enforcement agencies in identifying those who use SilkRoll services or website for illegal activities. SilkRoll also reserves the right to release information about customers or users who SilkRoll believes are in violation of the Terms of Use or this Privacy Policy.

Commercial and Non-Commercial Communications

By providing information to the Website, such as signing up for a newsletter or promotion, you waive all rights to file complaints concerning unsolicited email from SilkRoll, since you have agreed to such communication by providing your information to SilkRoll. However, you may unsubscribe from certain communications by notifying SilkRoll that you no longer wish to receive solicitations or information. SilkRoll will remove you from the database, where you have the right to request this under the Privacy Policy, Terms of Use, or applicable law, or where SilkRoll voluntarily decides to grant the request.

Children’s Online Privacy Protection Act

The SilkRoll website and services are directed to adults, over the age of 18. SilkRoll does not knowingly collect information from children under 13 years of age or have any reasonable grounds for believing that persons under the age of 13 are accessing the Website or making use of SilkRoll’s services. If SilkRoll discovers any inadvertently collected Personal Information of a person under the age of 13, that information will be swiftly deleted from its’ records. If you believe that SilkRoll may have any information from a person under age 13, please contact SilkRoll at hello@silkroll.com.

Your California Privacy Rights

SilkRoll welcomes residents of the State of California to use its Website, and complies with the California Business and Professions Code §§ 22575-22579. If you are a California resident you may request certain information regarding SilkRoll disclosure of personal information to any third parties for their direct marketing purposes. Please send a written request to 833 Market St., #312, San Francisco, CA 94103 Various provisions throughout this Privacy Policy address requirements of the Californian privacy statutes. Aside from payment and shipping services, SilkRoll does not disseminate your information to third parties without permission. If you have any questions contact SilkRoll at hello@silkroll.com

Changes to Privacy Policy

SilkRoll reserves the right to update or change this Privacy Policy, this changes will be posted to this Website. It will be your responsibility to revisit this page frequently to become aware of any changes.